How to build an emotional connection with your customers
In 2007, 14,000 people joined a campaign to bring back a discontinued chocolate bar.Cadbury’s Wispa bar was discontinued in 2003.But 14,000 people joined an online campaign group to try and convince Cadbury’s to reintroduce it. When the brand did a 7-week trial run in 2007, they sold 20 million bars. And they finally put it […]







